Customer UUIDs

The actions described in this article are usually only performed when procedures from other articles require them.

Generating UUIDv5

UUIDv5 is generated by providing a namespace and an identifier string. When working with Synerise, the identifier string is a concatenation of a salt string (identical for all of your customers, everywhere on the site) and an identifier. The resulting UUID is always the same for a given salt+identifier combination.
Thanks to this, you can always assign the same UUID to a customer, regardless of where the UUID was generated.

The following example shows how to generate a UUIDv5 in Python 3.8:

import uuid

salt = "someString" # identical for the entire site
uniqueIdentifier = "customer@synerise.com" # email (default) or customId
generatedUuid = uuid.uuid5(uuid.NAMESPACE_URL, (salt + uniqueIdentifier))

The result of running the above code example is always 345d4c8f-5aff-591d-a19c-1ca48923d9ee.

Synerise does not the decode the UUID and cannot re-construct the data the token was created from.

For more instructions on how to generate a UUIDv5, refer to the documentation of the language or framework you are using.

Resetting customer UUIDs

You can reset the UUID of a customer to a value provided by your application. This can be used, for example, to separate the activities of several customers who share a device.

You can do this in two ways: by setting a cookie (requires a page refresh) or by calling an SDK method (SDK must already be initialized).

With cookie

Before initializing the SDK, store the new UUID in a _snrs_reset_uuid cookie.

When the page is refreshed/SDK is initialized, the SDK detects the cookie, sets the customer’s UUID, and automatically deletes the cookie.

With SDK method

Use the SR.client.setUuid("new_uuid") method:

SR.client.setUuid("a6663a59-9d16-5093-bd27-84a829d001eb");

How to recognize a UUIDv5?

The first digit of the third group in a UUIDv5 is 5. In a UUIDv4, that digit is 4.

xxxxxxxx-xxxx-5xxx-xxxx-xxxxxxxxxxxx // UUIDv5
xxxxxxxx-xxxx-4xxx-xxxx-xxxxxxxxxxxx // UUIDv4