Outgoing integration node

This action allows you to send requests from Synerise to external systems. This node can reuse existing outgoing integrations or you can define a custom webhook that is configurable only in a specific workflow and node.

Node configuration

1. Click the pencil icon on the node.
2. Select the type of the Outgoing integration.

   • Integrations

     1. Select the outgoing integration prepared earlier.
     2. Confirm with the Apply button.

   • Custom webhook

     

     1. Define the method of data transmission and enter the URL address to which the data is transmitted.
        
        WARNING: This field requires a defined domain (for example, https://example.com) and uses secured HTTPS protocol to communication. You can’t define domain as an IP (for example, 51.145.180.18) or use jinjava for defining domain as a dynamic value.
     2. Optional: Add key-value pairs for headers.
     3. In the Body section, enter the body of the request.
     4. In the Authorization section, choose one of authorization methods:
        • Basic access
        • By token
        • By API key - This method is especially useful to the users who use Synerise REST API. When you choose this authorization method, from the dropdown list, you can select an API key with required permissions available in the workspace. This way the requests to Synerise API are executed by means of this integration and JWT token is not required as it is generated while sending requests and attached to the request.
     5. Confirm the settings by clicking Apply.
     Important: If the webhook requests are used in the workflows triggered by an event occurrence, they will be processed in real-time. In the case of webhooks used in the workflows triggered by the Audience node, they will be processed by the separate queue and the time of processing will depend on load.

Example of use

The purpose of this automation is to send a notification on a Slack channel every time a user submits a form on a website.

1. It starts with a Profile Event trigger node. In the settings of the trigger, select the form.submit event. This event may not be the Synerise default event. In such case, you need to add this event to Synerise on your own in Data Management > Events.
2. Add the Outgoing Integration action. Configure the Webhook settings by defining the Endpoint URL, body request, and so on.
3. When the message is sent to the Slack channel, the automation process is completed.