Communication

Email

• Introduction to emails

  Learn what kind of possibilities emails open before you

• Configuring sender accounts

  Before you start sending emails from Synerise, you need to prepare a sending account

• Further email configuration

  Learn about newsletter sign-up process and define the limits of emails sent to your customers on a daily basis

• Importing email templates

  If you have email templates that you created outside Synerise, you can import them for use in emails

• Creating email templates

  Prepare an email template which you will use later in an email

• Creating emails

  After you prepared an email template, it's time to pick the audience and schedule the email

• Email statistics

  After sending your email, check their results

SMS

• Introduction to SMS

  Find out how you can use SMS channel in your business

• Integrating SMS gateway

  Learn how to integrate Synerise with an SMS gateway

• Creating SMS templates

  Create a template of a text message to your recipients

• Sending SMS

  Find out how to send text messages to your recipients

• Custom subdomain for shortened links

  You can use your own subdomain for Synerise URL shortening

Mobile

• Configure mobile notifications

  Send various types of notifications to mobile devices and acquire even more customers

• Walkthrough

  Send your users notifications that demonstrate the features to a user step by step

• Banner

  Create a notification that you can display directly in your mobile app

• First run message

  Leverage a notification that displays during the first visit in an app or right after an update

• Mandatory upgrade

  Create a notification that informs a user when an upgrade in your app is needed

• Silent push

  Send mobile notifications that are not visible to the user, but can be used to transfer data to the application

• Simple push

  Take advantage of the possibilities guaranteed by a simple push displayed on the main screen in a mobile app

In-app messages

• Introduction to in-app messages

  Learn more how you can use in-app messages in your business

• Using in-app template builder

  Learn how to use the in-app template builder that lets you not only create templates but also simplify them for further editing

• Creating in-app messages

  Learn how to create and display a message in a mobile app

Dynamic content

• Introduction to dynamic content campaigns

  Learn how you can use this type of campaign in your business

• Creating dynamic content

  Learn how to create dynamic content

• Using dynamic content template builder

  Learn how to use the dynamic content template builder that lets you not only create templates but also simplify them for further editing

• Testing dynamic content

  Learn about the methods that will help you test dynamic content on your website

• Removing dynamic content

  Learn how to delete dynamic content

Use landing pages to convert visitors into customers

Landing page

Web push notifications

• Introduction to web push

  Learn how you can benefit from web push

• Configuring web push notifications

  To start sending web push notifications to your customers, you must configure the sending mechanisms

• Two-step agreement form

  Configure a web push agreement form to receive web push notifications

• Creating web push templates

  Once you configured web push module and agreement form, you can prepare a web push template

• Creating web push

  After you prepared a web push template, you can use it and send it to your customers

Screen views

• Changes to Screen views

  Take a look at the changes in the feature and how you can benefit from them

• Introduction to screen views

  Learn how you can use screen views in your company

• Creating screen views

  Learn how to target documents to groups of your customers

• Removing screen views

  You can remove the screen view you don't need

Promotions

• Introduction to promotions

  Learn the benefits and requirements of promotions

• Creating promotions for entire basket

  Prepare promotions for entire shopping cart

• Creating promotions for selected products

  Prepare a promotion for your customers

• Managing promotions

  Edit, enable, disable, or delete existing promotions

Recommendations

• Introduction and requirements

  Learn how your business can benefit from recommendations

• Configuring item catalog for recommendations

  Learn how to configure AI engine for the use of recommendations

• Managing item catalogs

  Learn the requirements of the item catalogs

• Recommendation types

  Learn about the available types of the recommendations

• Creating recommendations

  After a successful training of the models, you can create a recommendation

• Creating section page recommendations

  Learn how to enrich a page with sections that include recommended items

• Creating attribute recommendations

  Learn how to create recommendations that show an item's attribute instead of the item

• Recommendation filters

  While creating a recommendation, use filtering to influence the results

• Recommendation filters - examples of use

  Check the exemplary usages and business applications of filters

• Previewing recommendations

  You can see the preview of items shown in the recommendations

• Recommendation statistics

  To monitor the performance of the recommendation, you can use the extensive statistic panel for recommendation

• Distributing recommendations

  Learn how you can use recommendation in various channels

Personalized promotions

• Introduction to personalized promotions

  Our AI engine can select a set of promotions that match a customer's needs

• Creating personalized promotions

  Set up the conditions of offering personalized promotion sets

• Managing personalized promotions

  Edit, enable, or disable existing AI promotions

Organize your communication schedule with the calendar

Calendar

Inserts are variables that you can place in any message type

Inserts