Communication

Email

• Introduction to emails

  Learn what kind of possibilities emails open before you

• Configuring sender accounts

  Before you start sending emails from Synerise, you need to prepare a sending account

• Further email configuration

  Learn about newsletter sign-up process and define the limits of emails sent to your customers on a daily basis

• Importing email templates

  If you have email templates that you created outside Synerise, you can import them for use in emails

• Creating email templates

  Prepare an email template which you will use later in an email

• Creating emails

  After you prepared an email template, it's time to pick the audience and schedule the email

• Email statistics

  After sending your email, check their results

• Troubleshooting - Email can't be sent

  Check the solutions to the most common issues related to sending emails

Send text messages to customers

SMS

Mobile

• Configure mobile notifications

  Send various types of notifications to mobile devices and acquire even more customers

• Walkthrough

  Send your users notifications that demonstrate the features to a user step by step

• Banner

  Create a notification that you can display directly in your mobile app

• First run message

  Leverage a notification that displays during the first visit in an app or right after an update

• Mandatory upgrade

  Create a notification that informs a user when an upgrade in your app is needed

• Silent push

  Send mobile notifications that are not visible to the user, but can be used to transfer data to the application

• Simple push

  Take advantage of the possibilities guaranteed by a simple push displayed on the main screen in a mobile app

Dynamic content

• Introduction to dynamic content campaigns

  Learn how you can use this type of campaign in your business

• Creating dynamic content

  Learn how to create dynamic content

• Creating dynamic content templates

  Learn how to use the dynamic content wizard

• Previewing dynamic content templates

  Learn how to preview the content for a specific customer or a product

• Removing dynamic content

  Learn how to delete dynamic content

• Troubleshooting - Dynamic content not displayed

  Check the solutions to the most common issues related to dynamic content display

Use landing pages to convert visitors into customers

Landing page

Web push notifications

• Introduction to web push

  Learn how you can benefit from web push

• Configuring web push notifications

  To start sending web push notifications to your customers, you must configure the sending mechanisms

• One step agreement form

  Configure a default browser agreement form to receive web push notifications

• Creating web push templates

  Once you configured web push module and agreement form, you can prepare a web push template

• Creating web push

  After you prepared a web push template, you can use it and send it to your customers

Screen views

• Introduction to screen views

  Learn how you can use screen views in your company

• Creating screen views

  Learn how to target documents to groups of your customers

• Removing screen views

  You can remove the screen view you don't need

Promotions

• Introduction to promotions

  Learn the benefits and requirements of promotions

• Creating promotions for entire basket

  Prepare promotions for entire shopping cart

• Creating promotions for selected products

  Prepare a promotion for your customers

• Managing promotions

  Edit, enable, disable, or delete existing promotions

AI recommendations

• Last seen

  Create a product recommendation on the basis of products your visitors have seen recently

• Personalized recommendations

  Create product recommendations filled with content matching the individual preferences of the user

• Similar products

  Send your customers offers of products similar in terms of the qualities of products they have seen or bought

• Top products

  Use the AI engine to recommend your best products to the customers

• Visual similarity

  Send product offers similar in terms of the appearance to those your customers have viewed or bought

• Configure AI recommendations

  Take advantage of AI Recommendations to send product offers that your customers actually want to buy

• Cart recommendations

  Create a recommendation frame that consists of products complementary to those added to the cart

• Cross-sell

  Encourage your customers to buy more by offering products complementary to those they have purchased

Recommendations v2

• Introduction to recommendations

  Learn how your business can benefit from recommendations

• Managing item catalogs

  Learn the requirements of the item catalogs

• Recommendation types

  Learn about the available types of the recommendations

• Creating recommendations

  After a successful training of the models, you can create a recommendation

• Recommendation filters

  While creating a recommendation, use filters that define the items to be displayed in the recommendation frame

• Recommendation filters - examples of use

  Check the exemplary usages and business applications of filters

• Previewing recommendations

  You can see the preview of items shown in the recommendations

• Recommendation statistics

  To monitor the performance of the recommendation, you can use the extensive statistic panel for recommendation

• Distributing recommendations

  Learn how you can use recommendation in various channels

Personalized promotions

• Introduction to personalized promotions

  Our AI engine can select a set of promotions that match a customer's needs

• Creating personalized promotions

  Set up the conditions of offering personalized promotion sets

• Managing personalized promotions

  Edit, enable, or disable existing AI promotions

Organize your communication schedule with the calendar

Calendar

Inserts are variables that you can place in any message type

Inserts