Managing promotions

You can perform operations on existing promotions.

A fragment of the promotion list
A fragment of the promotion list

Editing promotions


WARNING:
  • If you edit a promotion that is already in progress, the new data does not apply to customers who activated the promotion before your changes.
  • If you click Finish later while working on a published promotion, it returns to draft status.
  1. Go to Image presents the Communication icon Communication > Promotions.
  2. On the list of promotions, find a promotion and click its name.
  3. Edit the settings in the same way as when creating a promotion.

Importing promotions


Full instructions are available here

Publishing promotions


When you click the Finish later button, the promotion becomes an unpublished draft. To apply the promotion, it must be published.

  1. Go to Image presents the Communication icon Communication > Promotions.
  2. On the list of promotions, find the promotion and click its name.
  3. Ensure that the settings are correct.
  4. In the upper-right corner of the screen, click Publish.
    Result: If the schedule was set to “Immediately”, the promotion becomes visible after you click Publish. If it was scheduled for a date, it becomes visible at that date.

Hiding promotions


After a promotion is published, you can hide it from customer view without returning it to draft status.

  1. Go to Image presents the Communication icon Communication > Promotions.
  2. On the list of promotions, locate the promotion you want to hide.
  3. Hover your mouse over the “Published” status icon.
    The icon becomes the Hide promotion button.
    Enabling the Hide Promotion button
    Enabling the Hide promotion button
  4. Click the Hide promotion button.

Result: The promotion becomes invisible to the customers.

Duplicating promotions


  1. Go to Image presents the Communication icon Communication > Promotions.
  2. On the list of promotions, find the promotion and click Three dots icon.
  3. In the list that opens, click Duplicate.
    Result: An exact duplicate of the promotion is created. It has the same name as the original promotion. The code is generated automatically and unique.

Creating filters


Filters on the list of promotions serve two purposes:

  • To find a particular promotion or group of promotions on the list of promotions.
  • To be able to assign multiple sets of promotions to customers in personalized promotions (handbills).
  1. Go to Communication menu icon > Promotions
  2. On the right side of the screen, click the Filter icon icon.
    Result: The icon changes into Define filter button.
  3. Click Define filter.
    Result: A pop-up is shown.
  4. To define the conditions of the filter, click Choose filter.
  5. From the dropdown list, select a predefined parameter.
  6. By using operators, you can define the type of value of the parameter.
    Result: A text field shows up (except for the Boolean operator).
  7. Enter the value of the parameter.
  8. To add more conditions, click Choose filter and repeat steps from 5-7.
  9. Define the dependency between the conditions by selecting one of logical operators (AND or OR).
  10. To save the filter, click Save filter.
  11. Enter the name of the filter.
  12. To only save the filter, click Save.
  13. To save the filter and filter out promotions on the list, click Save and Apply.
    Result: The filter is available in the Filter folder icon folder
  14. To filter out the items on the list of promotions, click Apply.

Deleting promotions


WARNING: Deleting a promotion is irreversible.
  1. Go to Image presents the Communication icon Communication > Promotions.
  2. On the list of promotions, find the promotion and click Three dots icon.
  3. In the list that opens, click Delete.
    Result: The promotion is deleted from the system.
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