You can add recommendations to:
- web push notifications,
- mobile push notifications
- to the website as a dynamic content
- to your mobile application using the Documents feature
Decide what kind of a communication channel you want to incorporate the recommendation to.
You must create a recommendation before.
Embedding a recommendation in templates
Regardless of the communication channel you have chosen, proceed to the content of the message (in this example, it’s an email).
Proceed to the code editor.
On the right side of the screen, click Inserts.
Select one of the categories: AI Suite, AI Cart Recommendations, or AI Recommendations 2 (for cart recommendations in v2).
Click the name of the recommendation.
Result: You get a code of the recommendation.
Click Get HTML code.
If necessary, you can make changes to the HTML code.
Click Copy to clipboard.
Close the HTML preview of the code.
Paste the code in the field dedicated to HTML. Result: