Distributing recommendations
You can add recommendations to:
- emails,
- web push notifications,
- mobile push notifications
- to the website as a dynamic content
- to your mobile application using the Documents feature
Decide what kind of a communication channel you want to incorporate the recommendation to.
Requirements
You must create a recommendation before.
Embedding a recommendation in templates

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Regardless of the communication channel you have chosen, proceed to the content of the message (in this example, it’s an email).
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Proceed to the code editor.
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On the right side of the screen, click Inserts.
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Select one of the categories: AI Suite, AI Cart Recommendations, or AI Recommendations 2 (for cart recommendations in v2).
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Click the name of the recommendation.
Result: You get a code of the recommendation. -
Click Get HTML code.
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If necessary, you can make changes to the HTML code.
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Click Copy to clipboard.
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Close the HTML preview of the code.
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Paste the code in the field dedicated to HTML. Result:
HTML code of the recommendation