Two-factor authentication (2FA)

This type of authentication requires a user to log in to the Synerise application with extra credentials. Apart from the standard ones such as login (an email address) and password, a user must use a code generated by an authentication application on their device (a mobile phone).

Benefits


It increases security by preventing unwanted users from accessing a business profile.

Requirements


  • User permissions to access the Settings module and make changes.
  • Download any Time-Based One Time Password (TOTP) authentication mobile app (applies to all users of a business profile in which this type of authentication is enforced).

Enforcing 2FA for a business profile


This procedure describes enabling and disabling 2FA for a business profile. As a result, every user of the business profile must log in with the security code apart from standard credentials.

WARNING: After 2FA is enforced in a business profile, users without the authentication app cannot access the business profile.

Enabling 2FA for a business profile


Access Control section
The Access Control section
  1. Go to Settings icon Settings > Access Control.
  2. In the Two-factor authentication section, to enforce this type of authentication, click Enable.

Disabling 2FA for a business profile


  1. Go to Settings icon Settings > Access Control.
  2. In the Two-factor authentication section, to switch off this type of authentication, click Disable.
  3. Enter the backup code (it was generated when you enabled the two factor authentication).
  4. Confirm by clicking Disable.

Enforcing 2FA for a single user


Find the procedure under this link.

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