Two-factor authentication (2FA)
This type of authentication requires a user to log in to the Synerise application with extra credentials. Apart from the standard ones such as login (an email address) and password, a user must use a code generated by an authentication application on their device (a mobile phone).
Benefits
It increases security by preventing unwanted users from accessing a business profile.
Requirements
- User permissions to access the Settings module and make changes.
- Download any Time-Based One Time Password (TOTP) authentication mobile app (applies to all users of a business profile in which this type of authentication is enforced).
Enforcing 2FA for a business profile
This procedure describes enabling and disabling 2FA for a business profile. As a result, every user of the business profile must log in with the security code apart from standard credentials.
WARNING: After 2FA is enforced in a business profile, users without the authentication app cannot access the business profile.
Enabling 2FA for a business profile
- Go to
Settings > Access Control. - In the Two-factor authentication section, to enforce this type of authentication, click Enable.
Disabling 2FA for a business profile
- Go to Settings > Access Control.
- In the Two-factor authentication section, to switch off this type of authentication, click Disable.
- Enter the backup code (it was generated when you enabled the two factor authentication).
- Confirm by clicking Disable.
Enforcing 2FA for a single user
Find the procedure under this link.