Two factor authentication (2FA)

This type of authentication requires a user to log in to the Synerise application with extra credentials. Apart from the standard ones such as login (an email address) and password, a user must use a code generated by an authentication application on their device (a mobile phone).

Benefits

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It increases security by preventing unwanted users from accessing a business profile.

Requirements

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• User permissions to access the Settings module and make changes.
• Download any Time-Based One Time Password (TOTP) authentication mobile app (applies to all users of a business profile in which this type of authentication is enforced).

Enforcing 2FA for a business profile

This procedure describes enabling two factor authentication for a business profile. As a result, every user of the business profile must log in with the security code apart from standard credentials.

WARNING: After 2FA is enforced in a business profile, users without the authentication app cannot access the business profile.

Procedure

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1. Go to Settings > Access Control.
2. In the Two-factor authentication section, to enforce this type of authentication, click Enable.

Enforcing 2FA for a single user

Find the procedure under this link.

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