File types to use in imports

You can import three types of files.

  • Comma-separated file (CSV or TXT)
  • JSON
  • XML (used only for product feeds)

Requirements for text files


Screenshot of a CSV file example
Example of a CSV file
  1. The CSV/txt file must have column headers and be UTF-8 encoded.
  2. Typical separators are accepted - comma, tab, vertical bar or semi-colon.
  3. Spaces in headers are not allowed.
  4. Each column must contain only one value.
  5. Every record in the file must have a unique identifier assigned.
  6. The file cannot contain empty fields. If you want to leave empty fields, enter the null value.

Requirements for JSON


Screenshot of a JSON file example

The only requirement for JSON files is that they must be UTF-8 encoded.

Requirements for XML


Important: Use it only to import product feeds.
  1. The file must comply with the Google Merchant XML format.
  2. Make sure that the URL of the file is accessible for Synerise.
  3. Set a schedule for regular updates. The first import will be executed as soon as this configuration is completed.
  4. This import differs from others because it involves a well-known standard and it does not require any mapping nor further configuration.
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