STEP 4 Other communication types
Among different types of communication we have also a few additional types described below.
SMS in Synerise allow you to send messages to all customers who gave you their phone number and permission to communicate with them using this channel.
You can send personalized SMS campaigns to a specific group of customers at the right moment (e.g. after a specific action taken by them), making it much easier to reach customers with the right content.
In order to send SMS, you need to:
- configure the SMS gateway first
- create your sending account
- set an SMS provider
After that you need to create an SMS template using our visual creator.
Web push notifications enable you to maintain communication with customers through a web browser, no matter if they are viewing your website or not. Apart from this, the unobtrusive character of web push notifications will keep your message away from spam folders or ad blocking software. The notifications will always be displayed to users who have agreed to receive them.
To send this type of message, you must first:
- Properly integrate this communication channel
- Prepare the widget that gathers consent from your domain
- Learn more about web push campaigns
- Discover our use cases connected with Communication module!
Interested in different campaigns…?
If you want to learn more about them check our documentation where you find more info about other types of campaigns in details!