Troubleshooting
Need help? We have the solution.
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FAQ
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Questions about Settings
The settings are used to manage your business and personal details
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Questions about Synerise monitoring alerts
Synerise sends an email with alerts about statistics on specific events
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Questions about Data Management
Data Management include: catalogs, reports, events, the file explorer, blocks, and code pools
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Questions about Profiles
Profiles is the place to manage your customers/companies
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Questions about Automation
You can automate actions that you would otherwise have to perform manually
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Questions about Communication
You can communicate with clients using multiple communication channels
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Questions about Analytics
The Analytics module allows to study and analyze clients' activities
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Questions about API keys
API keys are necessary for communication between Synerise and applications and for using our SDK or plugins
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Questions about Imports
Imports let you upload customer, product, and promotion data into Synerise
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Analytics
Measure the activity of your customers and the results of your activities
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Settings
The settings are used to manage your business and personal details
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Data Management
Data Management include: catalogs, reports, events, file explorer, blocks, and code pools
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Profiles
Profiles is the place to manage your customers/companies
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Automation
Instead of having to repeat certain activities manually, you can set up an automation process that will take the weight of certain duties off your shoulders
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Communication
Synerise offers a lot of communication channels, from emails to more advanced ones, such as communication through the website
