Dynamic exit pop-up with survey
Anonymous online customer surveys can give you the honest and accurate feedback you need, straight from your clients. Ask them about their feedback before they leave the page.
Use dynamic content to create exit pop-ups. If they decide to leave your website, display pop-up with a special survey. It will allow you to collect feedback from your visitors directly,understand their behavior and find out how they respond to your offer.
You can target your exit pop-up based on different capabilities, for example:
- time on page (you can display it only if your visitor has spent specific amount of time on your website),
- URL (you can display it only of visitor has been on specific pages),
- device (mobile/desktop),
- location (specific country or language).
Using those options, you can precisely describe who will see your survey. It allows you to personalize the campaign by combining targeting options and be sure that you will have answers only from visitors who can be your target.
Remember to properly analyze your results. Customer surveys can have a huge impact on your organization and let you change your communication, offer and personalize you website.
How to do it
You can create dynamic exit pop-up in Campaign module in dynamic content. Remember to choose option insert object and in Display settings - on exit. Then create the content and design.
- Learn more how to create dynamic content.