Web push didn't reach all recipients
A customer receives a web push notification only if they agreed to receive such notifications (through an agreement form) and they must have an active token. To verify the number of customers who will receive the notification, perform the following steps:
- Create a segmentation.
- In the first condition, use a
receive_webpush_messagesattribute set to
- In the second condition, use a
has_webpush_deviceattribute set to
- Define the dependency between two conditions as
- Click Save and check the preview.