Access Control

In this section, you can configure behavior of the system related to suspicious or unknown traffic related to authentication of your user accounts. This section applies to our native Registration as a Service feature and it’s logic is based on following factors:

  • IP address
  • deviceID
  • UUID

So whenever we deal with unknown factors it may trigger control mechanisms or fail 2 ban in case we area dealing with brute force attacks.

Unknown device control

Unknown device control is a feature that determines behavior for authentication for previously unknown devices that contains three modes of operation:

Turned off

  • Authentication is allowed no matter if it’s from an unknown device.
  • Lack of notifications when users authenticate from an unknown device.

Approve logging from unknown devices through links in notifications

  • Authentication is not allowed until you confirm it by clicking the link in the email.
  • Notifications are sent when users authenticate from an unknown device.

Receive notifications without the need to approve logging from unknown devices

  • Authentication is allowed.
  • Notifications with information about logging in from from an unknown device.

Conditional approval based on location

  • If logging in from unknown device is detected in the country selected as the default location, authentication is allowed.
  • If logging in from unknown device is detected outside the country selected as the default location, authentication requires a confirmation by clicking the link in the email.
Control access based on devices
Settings for unknown devices access
Note:
You can find exemplary email templates in Communication > Email > Templates > Featured.
You can reuse them or make your own by modifying those exemplary ones.

In order to configure desired behaviour for your users you have to:

  1. Go to Settings icon Settings > IAM for applications.

  2. In the Unknown device control section, click Show.

  3. From the Unknown device mode dropdown list, select one of the following options:

    • Turned off - No notifications are sent when a user logs in from an unknown device.
    • Approve logging from unknown devices through links in notifications - An email with links is sent and it must be clicked in order to let a user in to an application who logs from unknown devices.
    • Receive notifications without the need to approve logging from unknown devices - An email with information is sent when a user logged in to an application from unknown device.
    • Conditional approval based on location - An email is sent with information that a user logged in to an application from unknown device in a default location and an email request to approve logging in from unknown device outside the default location is sent.
    Select the template of the notification
    Selecting the template of the notification
  4. From the dropdown list, select a template. You can make use of the default templates and edit them according to your preferences. You can find them in the Featured folder in Templates.

  5. Confirm by clicking Apply.

Example confirmation of sign in from unknown device template

Confirmation of sign in from unknown device template
Confirmation of sign in from unknown device template
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html lang="en">
   <head>
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
      <meta name="viewport" content="width=device-width, initial-scale=1">
      <meta http-equiv="X-UA-Compatible" content="IE=edge">
      <style type="text/css"> /* Outlines the grid, remove when sending */ table td { /* border: 1px solid cyan; */ } /* CLIENT-SPECIFIC STYLES */ body, table, td, a { -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; } table, td { mso-table-lspace: 0pt; mso-table-rspace: 0pt; } img { -ms-interpolation-mode: bicubic; } /* RESET STYLES */ img { border: 0; outline: none; text-decoration: none; } table { border-collapse: collapse !important; } body { margin: 0 !important; padding: 0 !important; width: 100% !important; } /* iOS BLUE LINKS */ a[x-apple-data-detectors] { color: inherit !important; text-decoration: none !important; font-size: inherit !important; font-family: Arial, sans-serif !important; font-weight: inherit !important; line-height: inherit !important; } /* ANDROID CENTER FIX */ div[style*="margin: 16px 0;"] { margin: 0 !important; } </style>
   </head>
   <body style="margin:0; padding:0; background-color:#fff;">
      <center>
         <div style="background-color:#fff; max-width: 600px; margin: auto;">
            <!--[if mso]>
            <table role="presentation" width="600" cellspacing="0" cellpadding="0" border="0" align="center">
               <tr>
                  <td>
                     <![endif]-->
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="center" valign="middle" style="padding:10px;"></td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td width="200" align="left" valign="middle" style="padding:10px;"> <img alt="Synerise" src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/030d47ff7f497bf302d3248641a216ad.png" style="width: 140px;"> </td>
                                    <td width="200" align="center" valign="middle" style="padding:10px;"></td>
                                    <td width="200" align="center" valign="middle" style="padding:10px;"></td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                <tr>
                                  <td width="400" align="left" valign="middle" style="padding:10px; font-weight: bold; font-size: 28px; font-family: Arial, sans-serif; color:#384350"> Hi, {% user firstname %}  </td>
                                   <td width="200" align="center" valign="middle" style="padding:10px;"> <img width="91" src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/38937e17f860105ccfea3df81558734b.png" alt="" /> </td>
                                </tr>
                                <tr>
                                 <td width="400" align="left" valign="middle" style="padding:10px; font-weight: bold; font-size: 22px; font-family: Arial, sans-serif; color:#384350"> There was a new sign-in attempt to your account. Was it you? </td>
                              </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td width="400" align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> We have spotted a new sign in to your account <strong>{{ email }}</strong>. We want to make sure that it was you. Have a look at the details: <br><br></td>
                                    <td width="200" align="center" valign="middle" style="padding:10px;"></td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                <tr>
                                   <td width="50" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <strong>Country:</strong> </td>
                                   <td width="550" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> {{ country }}</td>
                                </tr>
                                <tr>
                                   <td width="50" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <strong>IP address:</strong> </td>
                                   <td width="550" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> {{ ip }}</td>
                                </tr>
                                <tr>
                                   <td width="50" align="left" valign="middle" style="padding:0px 10px 10px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <strong>Time: </strong> </td>
                                   <td width="550" align="left" valign="middle" style="padding:0px 10px 10px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> {{ login_time }}</td>
                                </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> If it was you and you recognize this sign-in attempt, please click the link below to confirm that device (this will enable it for sign-in to your account) </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="center" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <a href="{{ device_control_url }}" style="color: #0c68ff; font-weight: bold;">Yes, it's me!</a>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> If you find results related to you on either of these sites, we strongly recommend to review your passwords across all online services you use. </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <a href="#" style="color: #0c68ff; font-weight: bold;">haveibeenpwned.com</a><br /> <a href="#" style="color: #0c68ff; font-weight: bold;">monitor.firefox.com</a> </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> If you do not recognize this sign-in attempt, we recommend you to change your password directly in the app and also check if your email account is not a part of any known password leaks. You can do that at: </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="center" valign="middle" style="padding:10px;"></td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> Have a good day,<br /> The Synerise Team </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="center" valign="middle" style="padding:10px;">
                                       <hr style="border: 1px solid #e5e5e5;" />
                                    </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#b6bdc4;line-height: 22px;"> Have questions? The Synerise Team is here to help.<br /> Please contact <a href="support@synerise.com" style="color: #0c68ff; font-weight: bold;">support@synerise.com</a> </td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                   <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://www.facebook.com/synerise"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/778ed84375be209b05f2fb333f7bbb16.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                   <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://www.youtube.com/c/Synerise/"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/eadde6165d2421eb5f98d9654006d9ee.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                   <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://www.linkedin.com/company/synerise/"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/42126cc8dfb468a79dc4b37c45082b78.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                   <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://twitter.com/synerise"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/f2512acc01435e5cd10edfc0e419908b.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                   <td width="500" align="center" valign="middle" style="padding:10px;"></td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                <tr>
                                 <td align="left" valign="middle" style="padding:10px; font-size: 10px;font-family: Arial, sans-serif; color:#b6bdc4;line-height: 16px;">The administrator of your personal data is SYNERISE S.A. with its registered office at ul. Lubostroń 1, 30-383 Kraków,entered into the Register of Entrepreneurs of the National Court Register by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division of the National Court Register under the number: 0000468034. You can contact the Administrator regarding the protection of personal data by email at the followingaddress: <a target="_blank" href="mailto:iod@synerise.com">iod@synerise.com</a>, or by traditional mail sent to the address of the Administrator's seat, i.e. SYNERISE S.A. ul. Lubostroń 1.30-383 Kraków.
                                 </td>
                              </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                        <tr>
                           <td align="center" valign="middle" style="padding:5px 10px;">
                              <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="center" valign="middle" style="padding:10px;"></td>
                                 </tr>
                              </table>
                           </td>
                        </tr>
                     </table>
                     <!--[if mso]>
                  </td>
               </tr>
            </table>
            <![endif]-->
         </div>
      </center>
   </body>
</html>

Example information about sign in from unknown device template

Template for email with information about sign in from unknown device
Template for email with information about sign in from unknown device
   <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
   <html lang="en">
      <head>
         <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
         <meta name="viewport" content="width=device-width, initial-scale=1">
         <meta http-equiv="X-UA-Compatible" content="IE=edge">
         <style type="text/css"> /* Outlines the grid, remove when sending */ table td { /* border: 1px solid cyan; */ } /* CLIENT-SPECIFIC STYLES */ body, table, td, a { -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; } table, td { mso-table-lspace: 0pt; mso-table-rspace: 0pt; } img { -ms-interpolation-mode: bicubic; } /* RESET STYLES */ img { border: 0; outline: none; text-decoration: none; } table { border-collapse: collapse !important; } body { margin: 0 !important; padding: 0 !important; width: 100% !important; } /* iOS BLUE LINKS */ a[x-apple-data-detectors] { color: inherit !important; text-decoration: none !important; font-size: inherit !important; font-family: Arial, sans-serif !important; font-weight: inherit !important; line-height: inherit !important; } /* ANDROID CENTER FIX */ div[style*="margin: 16px 0;"] { margin: 0 !important; } </style>
      </head>
      <body style="margin:0; padding:0; background-color:#fff;">
         <center>
            <div style="background-color:#fff; max-width: 600px; margin: auto;">
               <!--[if mso]>
               <table role="presentation" width="600" cellspacing="0" cellpadding="0" border="0" align="center">
                  <tr>
                     <td>
                        <![endif]-->
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="center" valign="middle" style="padding:10px;"></td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td width="200" align="left" valign="middle" style="padding:10px;"> <img alt="Synerise" src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/030d47ff7f497bf302d3248641a216ad.png" style="width: 140px;"> </td>
                                       <td width="200" align="center" valign="middle" style="padding:10px;"></td>
                                       <td width="200" align="center" valign="middle" style="padding:10px;"></td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td width="400" align="left" valign="middle" style="padding:10px; font-weight: bold; font-size: 28px; font-family: Arial, sans-serif; color:#384350"> Hi, {% user firstname %}  </td>
                                       <td width="200" align="center" valign="middle" style="padding:10px;"> <img width="91" src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/38937e17f860105ccfea3df81558734b.png" alt="" /> </td>
                                    </tr>
                                    <tr>
                                       <td width="400" align="left" valign="middle" style="padding:10px; font-weight: bold; font-size: 22px; font-family: Arial, sans-serif; color:#384350"> There was a new sign-in to your account. Was it you? </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td width="400" align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> We have spotted a new sign in to your account <strong>{{ email }}</strong>. We want to make sure that it was you. <br><br>Have a look at the details: </td>
                                       <td width="200" align="center" valign="middle" style="padding:10px;"></td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td width="50" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <strong>Country:</strong> </td>
                                       <td width="550" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> {{ country }}</td>
                                    </tr>
                                    <tr>
                                       <td width="50" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <strong>IP address:</strong> </td>
                                       <td width="550" align="left" valign="middle" style="padding:10px 10px 0px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> {{ ip }}</td>
                                    </tr>
                                    <tr>
                                       <td width="50" align="left" valign="middle" style="padding:0px 10px 10px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <strong>Time: </strong> </td>
                                       <td width="550" align="left" valign="middle" style="padding:0px 10px 10px 10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> {{ login_time }}</td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> If you do not recognize this sign-in attempt, we recommend you to change your password directly in the app and also check if your email account is not a part of any known password leaks. You can do that at: </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> <a href="#" style="color: #0c68ff; font-weight: bold;">haveibeenpwned.com</a><br /> <a href="#" style="color: #0c68ff; font-weight: bold;">monitor.firefox.com</a> </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> If you find results related to you on either of these sites, we strongly recommend to review your passwords across all online services you use. </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="center" valign="middle" style="padding:10px;"></td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#384350;line-height: 22px;"> Have a good day,<br /> The Synerise Team </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="center" valign="middle" style="padding:10px;">
                                          <hr style="border: 1px solid #e5e5e5;" />
                                       </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                       <td align="left" valign="middle" style="padding:10px; font-size: 14px;font-family: Arial, sans-serif; color:#b6bdc4;line-height: 22px;"> Have questions? The Synerise Team is here to help.<br /> Please contact <a href="support@synerise.com" style="color: #0c68ff; font-weight: bold;">support@synerise.com</a> </td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                    <tr>
                                    <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://www.facebook.com/synerise"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/778ed84375be209b05f2fb333f7bbb16.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                    <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://www.youtube.com/c/Synerise/"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/eadde6165d2421eb5f98d9654006d9ee.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                    <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://www.linkedin.com/company/synerise/"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/42126cc8dfb468a79dc4b37c45082b78.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                    <td width="25" align="center" valign="middle" style="padding:10px;"> <a href="https://twitter.com/synerise"><img src="https://upload.snrcdn.net/9bbb7035ecf3565cceed63d321d7d9b31236850d/default/origin/f2512acc01435e5cd10edfc0e419908b.png" width="20" style="margin:0; padding:0; border:none; display:block;" border="0" class="img" alt=""></a> </td>
                                    <td width="500" align="center" valign="middle" style="padding:10px;"></td>
                                    </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
                           <tr>
                              <td align="center" valign="middle" style="padding:5px 10px;">
                                 <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;">
                                 <tr>
                                    <td align="left" valign="middle" style="padding:10px; font-size: 10px;font-family: Arial, sans-serif; color:#b6bdc4;line-height: 16px;">The administrator of your personal data is SYNERISE S.A. with its registered office at ul. Lubostroń 1, 30-383 Kraków,entered into the Register of Entrepreneurs of the National Court Register by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division of the National Court Register under the number: 0000468034. You can contact the Administrator regarding the protection of personal data by email at the followingaddress: <a target="_blank" href="mailto:iod@synerise.com">iod@synerise.com</a>, or by traditional mail sent to the address of the Administrator's seat, i.e. SYNERISE S.A. ul. Lubostroń 1.30-383 Kraków.
                                    </td>
                                 </tr>
                                 </table>
                              </td>
                           </tr>
                        </table>
                        <table width="600" cellspacing="0" cellpadding="0" border="0" align="center" style="max-width:600px; width:100%;" bgcolor="#FFFFFF">
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                              <td align="center" valign="middle" style="padding:5px 10px;">
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                              </td>
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                        </table>
                        <!--[if mso]>
                     </td>
                  </tr>
               </table>
               <![endif]-->
            </div>
         </center>
      </body>
   </html>
   

Explanation of Jinjava tags used in templates

Data Insert Descritpion
{% customer firstname %} This is a standard Jinjava tag to insert users first name. You can use other Jinjava tags related to {% customer … %}
{{email}} This Jinjava tag inserts the user’s email to indicate the account to which there’s an attempt to sign in.
{{device_control_url}} This Jinjava tag will insert a link to approve a sign-in attempt. Only used when you want unknown device sign-ins to be approved by a user.
{{country}} This Jinjava tag inserts a country related to in a sign-in attempt (based on IP geolocation).
{{ip}} This Jinjava tag inserts IP address of a device used in a sign-in attempt.
{{login_time}} This Jinjava tag inserts the time of a sign-in attempt.

Fail to ban settings


Fail to ban feature will ban any device, UUID or IP address that is having too many failed login attempts.

Important:
Fail to ban applies to Registration as a Service
Ban settings
Ban settings

As a security measure, you can set the three-stage ban on accounts to which a user failed to log in X times in a defined time range.

  1. Go to Settings icon Settings > IAM for applications.

  2. In the Fail 2 ban settings section, click Show.

  3. Define the settings for each stage of the ban:

    1. In the Failed attempts collection period, enter the time during which the login attempts are tracked. It is counted from the first attempt of logging in.
    2. In the Ban duration, enter the time during which a user is not able to log in to the application.
    3. In the Max failed auth. attempts, enter the number of failed attempts allowed. Example:
    Configuration of settings for account registration
    Example
    In this configuration, if in 120 seconds a user exceeds over 10 failed login attempts, the user is banned for 5 minutes.
  4. Confirm by clicking Apply.

Untrusted traffic


We have a global mechanism implemented that’s keeping your user accounts safe, and that is untrusted traffic filtering which rejects traffic from hosts that are known to be used in hacking attacks around the world. That covers all of the TOR network traffic, public proxies and more.

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