Previewing recommendations
You can check the preview of the recommendation in two cases:
- If you want to see the set of items recommended when there is a specific item or items in the shopping cart.
- If you want to see the set of items recommended for a selected customer.
The context of the preview depends on the recommendation type selected. Below, you can find a table that shows which context is used in the preview of each type of a recommendation.
| Recommendation type | Item context | Customer context |
|---|---|---|
| Similar items |  |
 |
| Cross-sell | |
|
| Cart recommendations | |
|
| Last seen | |
|
| Top items | |
|
| Personalized | |
|
| Visual similarity | |
|
Previewing recommendations (item context)
This preview of recommendations is based on simulating the presence of an item in the cart.
- Go to Communication > Recommendations v2.
- From the list of recommendation, click the recommendation you want to preview. Result: You are redirected to the recommendation details.
- Select the Preview tab.
Note: For the Top items, the preview of the items is shown immediately after selecting the tab.
- In the Add items section, enter the name of the product.
Result: An item is added to the cart. In the Recommended items section, you can see the items recommended based on the item selected in the cart. - You can add more items.
Previewing recommendation (customer context)
This preview of recommendations is based on the profile of a selected customer.
Important: Available only for the Personalized recommendation type.
- Go to Communication > Recommendations v2.
- From the list of recommendation, click the recommendation of which you want to preview. Result: You are redirected to the recommendation details.
- Select the Preview tab.
- In the Choose customer section, enter the identifier of a customer (it can be name, surname and email address).
Result: In the Recommended items section, you can see the items recommended displayed in the recommendation frame for the selected customer. - You can add more items.